Q1: Sometimes the drag-n-drop fails or turns to be very slow?
Transfer between two devices depends on a stable wifi or bluetooth connection. If your wifi network is unstable or very congested(for example: there are p2p applications in the background) or has firewall open, the drag-n-drop may fail or be very slow. Bluetooth is much more stable, but is slower than wifi for large files or pics.
When both wifi and bluetooth are open, if wifi is stable usually RealDoc will use wifi to transfer data. If wifi is unstable or congested, RealDoc will tend to use bluetooth connection. You can turn off the bluetooth for a try to see which one is better.
Q2: Sometimes the application crashes?
Document reading is a memory intensive application especially when you open multiple document at the same time. If the memory limit is exceeded, iOS may turn of your app. Close other apps and try again. Besides, pdf reading is much more efficient than other document type like doc, ppt, png... Don't open too many these documents at a time.
Q3: How can I add documents to RealDoc?
There are many ways:
1)Use iTunes: Connect your device to iTunes and click your device, in Application module, use the file sharing function to add files to RealDoc app.
2)iCloud: In RealDoc, you can copy/move files from/to iCloud.
3)FTP: In RealDoc, hit the + button beside the root directory, you can add FTP servers and download files from FTP server.
4)Share from other RealDoc: You can drag files from other iOS devices running RealDoc, directly to your own RealDoc.
5)Mail attachment: In mail application, You can touch a file or attachment to activate the popup menu and select “Open in..” RealDoc, that file will be transferred to RealDoc’s InBox directory under “My document”.
6)Other application: When you are using other applications such as GoodReader, etc. You can touch a file or attachment to activate the popup menu and select “Open in..” RealDoc, that file will be transferred to RealDoc’s InBox directory under “My document”.
Q4: What are the network requirements?
Wifi network is needed to connect to iCloud or download from the Internet. Either Wifi or Bluetooth is need for transferring files between two devices. If both Wifi and Bluetooth are activated, Wifi connection is used first and is much faster that Bluetooth.
Q5: How should I know whether there is an IOS device beside me which is ready to drag-n-drop files to.
If there are devices beside you, a red number will be displayed on the Share button which is at the bottom of the app. If you touch the Share button and enter the sharing mode the number will also be displayed on the screen.
Q6: What should I do to drag a file or a contact to another ipad/iphone?
Touch the Contacts folder in root directory, then touch the Share button below to enter the sharing mode. Start to drag the contact you need to another device.
Please make sure the device beside you is connected, which is indicated by a red number on the share button.
Q7: I still have problems when dragging my files to another ipad running RealDoc.
First, please make sure the device beside you is connected, which is indicated by a red number on the share button.
Make sure the receiving device is in the folder view or in the sharing mode.
Drag the icon smoothly within 2 seconds to the receiving device. Release your finger and the transfer will start.
Make sure your finger slide through the border of both devices.
You can’t drag a file through the upper border of the receiving device.
Try watching the demo video.
Q8: How can I use RealDoc to read email attachments?
In your iOS mail client, touch the attachment of an email and hold your finger for 2 seconds. Select “Open In…” in the popup menu and select RealDoc to open the attachment. The document will be copied to the Inbox directory under the Documents folder.
Q9: How can I share a photo?
Touch the Photos folder under root. Select one photo from your albums.
Touch the photo and hold your finger for 2 seconds until an icon is displayed. Then start to drag the icon to another device.
Please make sure the device beside you is connected, which is indicated by a red number on the share button.
You can also share your photo via email by touch the export button in the upright corner.
Q10: When I enter desktop mode, not all the documents that I am reading are on the desktop.
For now only PDF files and photos will be placed in the desktop mode. Other files like doc, txt, songs, etc. will only be viewed in the document reader mode.
